On Feb 4, 2015, Government Leaders from State, Local Government, and the Institutes of Higher Learning through out California and the West Coast will be coming to the Sacramento Convention Center to attend this year’s Government Transformation Conference.
Hosted by Secretary Marybel Batjer of the California Government Operations Agency, the Government Transformation Conference has assembled a one-day agenda that will deliver innovative and educational ideas on transforming the way Government looks at Workforce Development, Customer Service, Improving Outcomes, and Procurement.
This forum is free for all Government Personnel. For more information, visit the event site at: www.pspinfo.us
The content for this event was produced in partnership with Government Executives as well as innovative education partners like USC Price University and Sacramento State College of Continuing Education. Resources from top Private Sector firms have contributed Best of Class processes and Lessons Learned to deliver attendees case studies and workshop sessions. Here is a sample of the courses that you can choose from:
Workforce Development
- Creating a Pocket of Greatness – Continuity Consulting
- Mentoring for the Next Generation – Delegata
- Becoming the Destination Workplace – where people want to be! – Deloitte
- Measure to Set Up for Success: Tools to Get Ahead of the Curve- HSG
- Building Organization Resilience – University of Southern California
- Developing the Next Generation of the State Workforce- Sacramento State, College of Continuing Education
Customer Service
- Enhancing Customer Service by Empowering Employees – IBM
- Customer Experience – the Nexus between Service Excellence and User-Centric Focus – KPMG
- Delivering the New Citizen Service – Dunn & Bradstreet
- Redefining Customer Service: Breaking Down Silos to Increase Impacts – USC Price School of Public Policy
- Customer Service – creating a culture of “customer first” within an organization among all employees – Intel
Improving Outcomes
- Learn How You Can Use a Series of Rapid Cycle Project Enhancements to Transform Your Organization – Xerox
- Effective Teaming between State and Local Government – CGI
- Data Drive Decision Making: Picking a ‘Winner’ In Your Project Approval Process – M Corp
- From Data to Wisdom: Building the Analytic Organization – Price School, USC
- Management and Performance Hub: Government Moving at the Speed of Business – SAP
- How Do I Fix This Mess? Transforming Organizational Performance – Accenture
- Transforming Your Organization through Business Process Reengineering– Cambria Solutions
- Game-Changing Approach to Greater Performance Outcomes – CPS HR
Procurement
- Roadmap for State Procurement – Department of General Services
- Hacking the Procurement Process – CalPERS
- Transforming the Procurement Process to Improve Outcomes – Composer Solutions
This forum is free for all Government Personnel.
For more information, visit the event site at: www.pspinfo.us